October 20th - National Council to Improve Patient Safety Through Health Literacy
We will describe the process by which a team of health literacy champions collaborated to develop proposals to The Joint Commission to:
- Elevate health literacy to a National Patient Safety Goal, and
- Certify organizations as Health Literate Healthcare Organizations once they meet pre-determined criteria
- Discuss strategies to ensure successful collaborations.
- Outline three health literacy interventions organizations can implement to improve patient safety.
- Identify resources available to start your own health literacy organizational assessment.
Karen Komondor, BSN, RN, CCRN
Health Literacy Institute; St. Vincent Charity Medical Center
Karen Komondor, RN, BSN, CCRN is the Director of Organizational Development and the Health Literacy Institute at St. Vincent Charity Medical Center, an urban teaching hospital in the heart of downtown Cleveland, Ohio. As Director since 2003, she is responsible for all aspects of staff and patient education. Karen has more than 30 years’ experience as a Registered Nurse in a variety of roles including critical care staff nurse, fixed wing air transport nurse and critical care educator. From her many years of experience with patients, she recognized the importance of health literacy’s relationship to patient safety and care, and was the first in her area to coordinate a system-wide program that served to promote health literacy awareness. Karen has led the health literacy initiatives at St. Vincent’s since its inception in 2007. She is a content expert in the subject not only from a clinical perspective, but also from an institutional perspective. Her work includes planning, implementing and monitoring the efficacy of health literacy initiatives through clinical education, print and electronic materials, hands-on training and education and advocacy. Karen has conducted health literacy training at numerous health care facilities, and has been a keynote speaker at multiple local and regional conferences. She also serves as a health literacy guest lecturer at several local universities. She has authored several articles on the topic of health literacy and has been a guest speaker for radio and local television programs as well as the National Academy of Medicine’s Round Table on Health Literacy in Washington D.C. She is the chair of Healthy Cleveland Initiative’s health literacy committee and has served as President of Ohio Health Literacy Partners, a state-wide, non-profit collaborative whose mission is to empower Ohioans to make informed health choices since 2013. Finally, Karen is currently chair of the National Council to Improve Patient Safety through Health Literacy.