This micro-credential covers integration of health literacy when developing, implementing, and evaluating language access efforts, including translating and interpreting. Includes efforts advocating for awareness, competency, and including a health literacy perspective in understanding different cultures, languages, disabilities/physical limitations/challenges, and populations (urban, rural, different ages, etc.).

Language, Culture, and Diversity

Continuing Education Credits

IHA is excited to announce continuing education (CE) credits for the Language, Culture, and Diversity micro-credential. If you completed the program and passed the exam, you are eligible to receive CE credits in this micro-credential. Here are the CE credits you can earn:

• Certified Health Education Specialist and Master Certified Health Education Specialist (CHES/MCHES)
• Certified in Public Health (CPH)
• Registered Nurses (CNE)

Here is how you can earn your CE credits:

After completing the lessons, you will be directed to a link to complete an online exam. The exam is available 24 hours a day, 7 days a week, allowing you to complete it at your convenience. Once you begin the exam, you must finish it in one sitting. The exam does not have a time limit to complete, and most participants finish in approximately 2 hours. You must receive a score of 480 or higher to request a CE certificate. You will have three opportunities (6 months from the program start date) to pass the exam. 

Once you pass the exam you will receive a link to the Continuing Education Form to request CE credits. Upon receipt of the form, IHA will email your CE Certificate. These are emailed at the beginning of each month. Once you have your certificate, see the instructions below from your accreditation provider for what to do next:

• Nurses- IHA will keep record of attendees who successfully completed the program and passed the exam in a secure and confidential manner for a period of six years.  
• California Board of Registered Nursing – You must self-report your time on the CA Board of RN website. Keep the Certificate of Completion for 4 years in case you are audited by the California Board of Registered Nurses.
• Certified Public Health Professionals- You must self-report your time on the CPH Recertification and Reporting System portal.
• Certified Health Education Specialists (CHES/MCHES)- IHA reports credits to NCHEC quarterly on January 15^th, April 15^th, July 15^th, and October 15^th.

 Accreditation:

Certified Health Education Specialists - CHES/MCHES Sponsored by (Institute for Healthcare Advancement), a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc, this activity is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 0 total Category I continuing education contact hours. Maximum advanced-level continuing education contact hours available are 5. Continuing Competency credits available are 0. Provider ID#: 101864

Certified Public Health - CPH: This activity is approved for up to 5 credits accepted by the National Board of Public Health Examiners' Certified Public Health (CPH) recertification program.

California Nursing: Institute for Healthcare Advancement is a provider approved by the California Board of Registered Nursing, CEP# 11933, for up to 5 contact hours.

All Nurses: This nursing continuing professional development activity was approved by the American Association of Critical-Care Nurses, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

 All presenters and planners have no actual or potential conflict of interest in relation to this program/presentation.

If you have any questions regarding continuing education credits, please reach out to Eskarlethe Juarez at ejuarez@iha4health.org.

This micro-credential addresses the use of plain language principles into any form of communication. The Communication domain also includes assessing materials to see if they are understandable, actionable, and usable, and assessing key characteristics of the communication’s intended audience. It also covers best practices, such as working with subject matter experts and eliciting end-user feedback in an iterative process to improve communication.

This domain addresses practices related to the educational needs of a particular group or individual, including learning preferences, and developing appropriate plans to meet these needs. These plans include those for individuals, community members, those with limited literacy/health literacy proficiency, as well as learning for a professional audience. It also includes numeracy, or the ability to use, understand, and compute numbers, as well as communicating and understanding/interpreting risk.

This micro-credential covers our standards in our dealings with colleagues and clients. It includes the use non-judgmental, non-shaming language and behavior, and inclusivity. Covers the application of health literacy as a vital component in advancing social justice and health equity. Also includes advocacy of including health literacy in research, informed consent, and any patient-centered initiatives. This domain advances the use of trust, communication, and transparency in building relationships.

This micro-credential includes all efforts to integrate health literacy policies and practices into organizations. This includes universal precautions, evidence-based practices, and making the connections between social determinants of health and health literacy in any action plan. This domain covers building organizational awareness of limited health literacy, including financial risks, resource utilization, poorer outcomes, quality issues, and performance improvement initiatives. Implements strategies around high-risk situations that impede understanding of health communications.

This micro-credential covers all aspects of bringing a health literacy perspective in developing strategies for health promotion, disease prevention, risk communication, chronic disease management, and public health campaigns and messaging. Covers these aspects in community-based programs, services and campaigns. Includes use of plain language and prioritizing health literacy in high-risk situations, and using data-informed strategies to address the needs of groups at risk for limited health literacy.

This micro-credential covers efforts to integrate health literacy into efforts to build bridges between the healthcare system and communities and its members. This includes developing partnerships, including community representation on boards, committees, and planning and policy efforts that directly affect community members (“Nothing about us without us”). Includes promoting health literacy awareness and education into adult education programs, and increasing participation in community-based health initiatives.