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System Status
Some users are experiencing issues with an error message: "You are not authenticated to access this content. Reason: {"code":403,"type":"unknown","message":"FORBIDDEN"}"
According to Elevate eLearning platform Support, they have applied a fix and you should do the following:
Log out of the eLearning platform completely, including all browser tabs.
Clear your browser history, specifically cookies and cache.
Try logging back in the the eLearning platform and try the course again.
If you need help clearing your browser history, cookies, and cache, please review the following article: